In August 2018, the EVZ launched a new digital platform, which is the leader in the Swiss sports club market.
We have expanded the core system of the new platform, which had already been successfully introduced at two German Bundesliga football clubs, with additional components to form a powerful overall system.
In line with Industry 4.0, we have networked the most important system components using data technology. If an EVZ customer logs on to any system (e.g. website), he is automatically logged on to all other systems (e.g. ticketing). If a customer changes his master data (e.g. postal address) in one system (e.g. fan article web shop), these changes are also automatically changed in all other systems (e.g. ticket web shop).
Register as a user on our website (see icon in the top right-hand corner) in order to benefit from all the advantages. You can view and manage your season ticket on the ticketing portal (tickets.evz.ch) no later than 5 working days later.
The digital platform launch was a major challenge for all involved, as no comparable solution has yet been implemented throughout Switzerland. EVZ, renowned for its innovative strength, is thus also playing a leading role in digitisation.
The following functionalities are still in progress and will be launched soon:
As the owner of an EVZ season ticket, you can manage your season ticket yourself.
In your customer profile under "My Tickets", you can remove a single match from your season ticket by clicking on the "Print@Home or Generate Mobile Ticket" button. This creates a Print@Home and also a mobile ticket, which you can send to a friend by e-mail.
ATTENTION: As soon as you remove a game, your season ticket is no longer valid for that single game. The step cannot be undone. If you still want to come yourself, you must take the Print@Home or Mobile Ticket with you instead of your season ticket.
As the owner of a Seat Season Ticket, you can manage your seats yourself.
If you are unable to attend a home match, you can pass the ticket on as follows:
Automatic display of :
These posts will be displayed in a dedicated section of the website ("Social Media Hub") and in line with the topic (EVZ, Sport, Gastro etc.) of the current page.
THIS FUNCTION WILL BE AVAILABLE IN Q4/2018.
Only available via the stadium WIFI and during a match with Live TV broadcasting:
Access authorization for the Legends Club
The membership card entitles you to access the Legends Club. As a holder of a membership card, you can take guests with you. Guests will be given a bracelet at the entrance to the Legends Club with which they can freely enter the Legends Club the following evening. As the holder of a membership card, you are also free to accept such a wristband so that you do not have to show your membership card when accessing the club.
Payment on account
With the member card you can pay cashless or on a monthly invoice:
The new member card is valid for all seasons until a new card is received.
If you want to buy drinks or food at our stalls in the BOSSARD Arena, you can read the available products directly on the LED displays above the stalls.
THIS FUNCTION WILL BE AVAILABLE IN Q4/2018.
Fast and secure access control:
Donors, sponsors and other VIPs can enjoy a membership card (see above "Advantages for our fans").
EVZ junior players, media representatives as well as EVZ officials such as security staff or junior advisors receive an EVZ staff card:
The staff card also contains the "cashless" function and can therefore be used as a means of payment. The staff catering for officials at a home match can be loaded by the official himself at a touchpoint.
Our sponsors and advertisers can use our digital platform for advertising purposes:
THE NEW APP WILL BE AVAILABLE IN Q4/2018.
Receiver management and integrations
Customer and contact management
Sponsoring and advertisement management
Active sales and support
Reports and evaluations
Interaction and knowledge management
The user accounts and customer bases in website, CRM, fan article webshop, ticket webshop, forum, cashless system and accounting are automatically synchronized.
If, for example, a customer or an EVZ employee changes the postal address of this customer in one of these systems, this address is also automatically changed in all other systems.
The following sales are automatically transferred to the accounting department:
For all Swiss NL and SL championship matches, the data of all teams, player profiles, match schedules, match progress and rankings are automatically transferred by the Swiss Ice Hockey Federation (SIHF) via a data interface to the Game Center on the EVZ website and app.
These automatic data transmissions relieve our employees of unproductive work and increase data quality.