The following cancellation conditions apply:
A cancellation of the reservation requires a written confirmation by the EV Zug. If this is not done, the agreed price is to be paid even if the guest does not make use of contractual services.
Decisive for the calculation of the cancellation fee is the arrival of the written cancellation of the guest at the EV Zug.
This applies to letters as well as to fax and e-mail messages.
If the guest withdraws from the contract without an approved cancellation or if certain reserved services are changed or cancelled, the PA Zug may charge the following cancellation fees:
Cancellation up to 60 days before the date of the match: 20% of the cost of the cancellation
Cancellation up to 30 days before the date of the match: 50% of the reservation
Cancellations from 30 days before the event: 100% of booking