In the context of digitalization, the EVZ goes one step further for the 2022/23 season and has launched the new EVZ Tickets App.
The standalone EVZ Tickets App is exclusively used for easier management of purchased tickets (season tickets), as well as a digital ticket to the stadium. It is a secure mobile ticketing application based on blockchain technology.
Fans, who own a season ticket and/or single game tickets can use it to send their tickets digitally securely and easily, assign them to another person or resell them on the EVZ Marketplace.
Would you like to have your season ticket digitally and in the new EVZ Tickets App? Let us know briefly by filling out the request form here.
It is important that you register in the EVZ Tickets App with the same e-mail address that you use for your current EVZ Login or for purchasing tickets in the EVZ Ticketshop. This is the only way we can associate your tickets (season ticket or single game tickets) with your EVZ Tickets App account.
As soon as your season ticket is loaded onto the app, you will be granted access to the stadium with these digital tickets, i.e. your physical season ticket will be invalid thereafter.
After the application, the tickets are continuously delivered to the app by the EVZ.
In the following you will find all important steps to use the new EVZ Tickets App. The steps can also be seen in the handout (Instructions EVZ Tickets App).
Assigning or personalizing a ticket is done via the "Assign your ticket" button or via the "3 dots" at the bottom right of the screen (optional):
IMPORTANT: Access is currently guaranteed even without personalization, except for any requirements by authorities or associations.
Sending a ticket is done via the button "Send ticket to a guest" or via the "3 dots" at the bottom right of the screen:
Resale of a ticket is done via the button "Resale on Ticketshop" or via the "3 dots" at the bottom right of the screen:
After release, your ticket will not be made available in the app but made available on the online platform EVZ Marketplace.
As long as the resale has not been successful, you can take back the ticket at any time for your own use:
The QR code is required for access and is activated automatically by the system 24 hours before the event. The ticket holder doesn’t have to do anything. It is a valid ticket, even if the QR code is not yet activated.
Below you will find all the important questions and answers about using the new EVZ Tickets App.
You can download the EVZ Ticket App directly from the Apple App Store or Google Play Store.
The app is used for online management of your season tickets and single game tickets. With an encrypted blockchain technology, the secure and easy handling and sharing of the ticket is guaranteed in a few steps.
An integration into our EVZ app is not planned. We have decided to work with a separate app that functions as a wallet.
Yes, the previous ticket management in the user account is possible in parallel with the EVZ Tickets App. This means that print@home and mobile tickets can still be generated. However, in the interests of digitization and sustainability, the EVZ attaches great importance to no longer offering paper tickets or physical season tickets in the foreseeable future.
You find on our Website or here our Handout for the EVZ Tickets App with detailed instructions how to register and manage your tickets as well as your profile data.
To register in the EVZ Tickets App, it is necessary that you register in the app first.
It is important that you register in the EVZ Tickets App with the same e-mail address that you use for your current EVZ Login or for purchasing tickets in the EVZ Ticketshop. This is the only way we can associate your tickets (season ticket or single game tickets) to your EVZ Tickets App account.
If you do not yet have an EVZ Login, you can create one at www.evz.ch/login.
Sending a ticket is done via the button "Send ticket to a guest" or via the "3 dots" at the bottom right of the screen:
You can still cancel the sending of your ticket. To do so, go to the main menu and select "Ticket Transfer". Under "Pending" you can cancel the ticket transfer.
Please note that a transfer cancellation is only possible if the ticket has not yet been accepted by the recipient!
You can also leave all tickets in your app and personalize them to the individual. Entering the email address during personalization is not necessary, but optional, should it be personalized for a child without an email address, for example.
The personalization of tickets is optional, subject to any requirements by authority or association!
The QR code is required for access and is activated automatically by the system 24 hours before the event. The ticket holder doesn’t have to do anything. It is a valid ticket, even if the QR code is not yet activated.